Introduction:

The Privacy Policy covers all practices for handling and securing your Personal Information by Skyland Global Journey Pvt.Ltd.

This Privacy Policy is applicable to clients who purchase any product or services from Skyland Global Journey Pvt.Ltd. through any Sales Channel of the company (like website, mobile site, mobile app & offline channels and retail offices). As a user or customer of Skyland Global Journey Pvt.Ltd., the person agrees with this Privacy Policy and the terms and conditions mentioned here in this document.

This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to Skyland Global Journey Pvt.Ltd. Website. We recommend you review the privacy statements of the other parties with whom you interact.

"Us", "we" or "our" means Skyland Global Journey Pvt.Ltd., a limited liability company.

"Platform" means the (mobile) website and app on which the Service is made available owned, controlled, managed, maintained and/or hosted by

"Service" means the online reservation service (including the facilitation of payments) of various products and services as from time to time made available by Suppliers on the Platform.

"Supplier" means the provider of accommodation (e.g. flight booking, holiday booking, hotel, vehicle service), (theme) parks, attractions, museums, sightseeing tours, cruises, rail and coach tours, transfers, tour operators, insurances, and any other travel or related product or service as from time to time available for reservation on the Platform. Skyland Global Journey Pvt.Ltd.

 

What Personal Information we collect from you and how we use it?

‘Personal Information’ includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, information about the travel, bookings, passengers, frequent traveler / flier numbers, and any and all details that may be necessary from the customer.

When you visit Skyland Global Journey Pvt.Ltd.website, we may collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.

 

Information about Others:

You will have the opportunity to provide contact and travel-related information for other people through our Website. If you make a reservation for someone else through Skyland Global Journey Pvt.Ltd., you will need to submit that individual’s personal information. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.

 

Promotions & Sweepstakes:

Skyland Global Journey Pvt.Ltd. frequently sponsors promotions and sweepstakes to give members the opportunity to win great travel and travel - related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements. As a member you will also occasionally receive updates from us about fare sales in your area, special offers, new services, and other noteworthy items (like savings and benefits on airfares, hotel reservations, holiday packages, car rentals and other travel services). In addition, you may look forward to receiving monthly newsletters and exclusive promotions offering special deals. However, you may choose at any time to no longer receive these types of e - mail messages.

 

Cookies:

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.

Skyland Global Journey Pvt.Ltd. use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g. name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. Skyland Global Journey Pvt.Ltd. uses  cookies to personalize your experience on the website and mobile site, and with respect to advertisements.

As to the personalization of experience, these types of cookies allow you to log in without having to type your log - in name each time (only your password is needed); we may also use such cookies to display an advertisement to you while you are on the Website or mobile site or to send you a ‘best day to buy email (or similar emails - assuming you have not opted out of receiving such emails) focusing on destinations in which we think you might be interested. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website and mobile site.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our website and mobile site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to our websites or mobile sites in order to provide advertisements about travel - related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.

 

The third:

This one’s pretty crucial for what we do! In order to complete your reservation, we transfer relevant reservation details to the accommodation you have booked. This may include your name, contact details, payment details, the names of guests travelling with you and any preferences you specified when you made your booking. If you have a query about your reservation, we may contact the accommodation provider and ask them to handle your request. Unless payment is made during the book process via the Booking.com website, we will forward your credit card details to the booked accommodation for further handling (assuming you’ve provided us with those details during your booking process). In cases of reservation-related disputes, we may provide the accommodation provider with information about the reservation process as needed. This may include a copy of your reservation confirmation as proof that a reservation was actually made.

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Skyland Global Journey Pvt.Ltd. app and website supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Skyland Global Journey Pvt.Ltd. app and website’s cookies may disable certain features on the website and may make it impossible to purchase or use certain services available on the website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

 

Others:

From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website the better and easier to use.

 

With whom your Personal Information is shared?

When you reserve or purchase travel services through us, we must provide certain of your Personal Information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfillment of your travel arrangements.

However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.

We may also share certain filtered Personal Information to our business partners who may contact the customers to offer certain products or services (which may include free or paid products / services) which will enable the customer to have better travel experience or to avail certain benefits specially made for Skyland Global Journey Pvt.Ltd. Customers. Examples of such partners are entities offering co-branded credit cards, travel insurance, insurance cover against loss of wallet, banking cards or similar sensitive information etc.

We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites.

Occasionally, Skyland Global Journey Pvt.Ltd. will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

How you can opt-out of receiving our promotional e-mails?

At any time, you may unsubscribe from our newsletters or promotional services through the "My Account" link on the website or mobile site or mobile app.

You will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Skyland Global Journey Pvt.Ltd. services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e - mail message or send us an email.

Skyland Global Journey Pvt.Ltd. reserves the right to limit membership to those who will accept e - mails.

 

What other information should I know about my privacy?

Website and mobile app may contain links to other websites. Please note that when you click on one of these links, you are entering another website for which Skyland Global Journey Pvt.Ltd. has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Skyland Global Journey Pvt.Ltd. may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Skyland Global Journey Pvt.Ltd. or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Skyland Global Journey Pvt.Ltd. or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.

You may always submit concerns regarding this Privacy Policy via email to Skyland Global Journey Pvt.Ltd.. Skyland Global Journey Pvt.Ltd. will respond to all reasonable concerns or inquiries.

Thank you !